WordPress migration, account access
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I’m migrating a wordpress blog which was originally created with the free —-.wordpress.com domain, then converted to use an actual .com I leased. The problem is, my account I created with a wordpress installation on the new host’s server does not have the same access as the wordpress.com account. Everything is identical and fine besides that, is there any way to authenticate with wordpress.com for that account access “including the payed upgrade I bought” on my own hosted server?
The blog I need help with is: (visible only to logged in users)
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You’ve reached support for the free blogs hosted at WordPress.com. The site you’ve indicated, schlossderwal.com, is running a self-hosted/installed version of WordPress (using the free WordPress.org software).
To clear up any confusion, WordPress.com and WordPress.org are two different entities. You can read more about that here:
Since your site is self-hosted with a different provider, support staff at WordPress.com do not have access to your site’s files or the ability to provide support for your current issue.
You can find support for your self-hosted WordPress site here:
In particular, the following resource may be beneficial:
http://codex.wordpress.org/Resetting_Your_Password
You may also wish to contact your host’s support team for more assistance.
If you have any questions regarding WordPress.com, please let us know.
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