WordPress No Longer Connected to Jetpack

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  eltexperiences · Member · Dec 30, 2021 at 11:57 am

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  Hello all. I currently run my own website (www.eltexperiences.com) and early this morning, my website host had a Hosting Outage. Since then, my website is no longer visible on WordPress.com – I just have a blank screen – and I can only access WordPress via ‘wp-admin’ on my website.

  When access ‘wp-admin’, Jetpack is no longer used and it tells me to activate it. When I do this, an error pops up.

  I have been in touch with my hosting company but they told me that as it is hosted on WordPress, I have be in touch with WordPress and they cannot do anything.

  I need some help and my technical know-how is limited. 😭

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  aleone89 · Staff · Dec 30, 2021 at 4:13 pm

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  Hello there,

  It looks like this is being discussed here: https://wordpress.com/forums/topic/wordpress-no-longer-connected-to-jetpack/?view=all

  To avoid duplication, I’ll go ahead and close this thread.

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  aleone89 · Staff · Dec 30, 2021 at 4:23 pm

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  Hello there,

  I see the domain name servers for: http://www.eltexperiences.com are pointing toward WordPress.com, using:

  
  ns1.wordpress.com
  ns2.wordpress.com
  ns3.wordpress.com
  

  Was this site originally hosted with 1and1 Ionas? If yes, you would need to point the domain back to their servers…

  I hope this helps so far.