WordPress not accepting my card to update my plan, What is the problem?

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  avatripathy18 · Member · Jun 13, 2020 at 2:49 am

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  I have tried many a times using both my debit cart to buy a Premium plan, but at the time of checkout it always shows- The transaction was declined. There is no problem with my card. Kindly help me solve this problem please.

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  fstat · Staff · Jun 13, 2020 at 3:39 pm

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  Hi there,

  Sometimes your bank may block the transaction, even if your card works for other purchases. Please contact your bank to confirm that they are not blocking transactions from WordPress.com. Also, make sure that your card is valid for online and international transactions.

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  avatripathy18 · Member · Jul 20, 2020 at 4:08 pm

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  I made a debit card for online and international transactions but still now it’s shows the same msg every time “your transactionis declined”

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  supernovia · Staff · Jul 20, 2020 at 6:56 pm

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  @avatripathy18 your bank may still be denying the charge if they don’t recognize it. Can you contact them to see if they will allow the charge?