WordPress not accepting new email

• 

  jessicaraewriter · Member · Mar 26, 2024 at 2:35 pm

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  I changed my email. WordPress sent me a text with this information: ‘If you made this request, you can safely ignore and delete this email.’ I tried to log in with the new email. WordPress wouldn’t allow it. I opened my settings and found that I had indeed changed it, yet the message on the setting page indicates I need to take this vague action, which I did take and it did not approve my new email: ‘Your email change is pending. Please take a moment to check [email provided] for an email with the subject ‘[WordPress.com] New Email Address’ to confirm your change.’

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  staff-oikake · Staff · Mar 27, 2024 at 11:14 am

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  Hi,

  Due to security reasons, we can not handle these issues in a public forum.  The Account Recovery team handles inquiries about this.
  
  You can reach out to them at passwordhelp@wordpress.com

  Hope this helps!