wordpress not releasing my domain

  • Unknown's avatar
    jeannekmele · Member ·

    Hi, I attempted to sever wordpress’s hold on my custom domain, and managed a confirmation page, but it’s been over a month and I still can’t use it elsewhere (its status is ‘taken’). Can someone help me figure out what’s going on?

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-doublebassd · Staff ·

    Hi there,

    Is this in reference to jeannekmele.com? If so, I checked with our registrar and jeannekmele.com is now in a redemption period. You can still renew your domain through us, but it is now a more expensive and complicated process to do so. Our registrar charges an $80 late renewal fee in addition to the $18 we charge to renew the domain. The good news is that this is still a chance of reclaiming the domain through this option.

    Your other option is to wait until the redemption period is over so that the domain becomes available for registration again. Domains are usually in redemption for approximately 80 days, but with this option, you run
    the risk of someone else jumping in front of you to purchase the domain before you get the chance. I would make sure that you get the domain back first, and then we’d be happy to work with you to move it over to the domain host of your choice.

    Please let me know if you want to proceed with paying the late renewal fee in an attempt to reclaim the domain name. This option is also time sensitive because the domain can be auctioned off to an expired domain bidder.

    Please visit the support page link for further instructions:

    Domain Expiration

    Let me know if you have any questions. Thank you!

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