WordPress Not Responding to Attempts to Reactive My Domain in Redemption Period
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I’m trying to repurchase my domain which is currently in the redemption period. I’ve been in touch with several Expert Users who have tried to re-route me to the Support Team. It’s been a week since I’ve started this process and I still haven’t heard anything from WordPress. (Yes, I have been checking my spam folders, and yes I have checked alternate email addresses. Nothing.) After a week, the Expert Users have redirected me to the forum.
I understand the action all comes from the WordPress.com side. I’ve also heard it shouldn’t take more than 24 hours to hear back from them.
Not sure what to do, sort of stuck in limbo, and becoming very frustrated. -
Hi there,
I’ll be happy to contact the registrar to see if we can restore annaliisamoss.com to your account, but I cannot guarantee that we will be able to get the domain back. If I am successful, I can send you a manual payment request form for you to repurchase the domain.
I will let you know once I hear back from the registrar.
Let me know if you have any questions.
Thanks!
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Hi there,
I was able to retrieve annaliisamoss.com and reactivate it under your account!
I have sent you the manual payment for the fee and registration, so please pay that when you get the opportunity.
Let me know if you have any questions. Thanks!
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