wordpress not working

  • Unknown's avatar
    alisonblaire025 · Member ·

    Hi, I thought I had moved my domaine from click funnels over successfully but the worpress.com is not working, can you check for me, ownyourmindandbodyhealth.com, I just upgraded to try and add my domain but getting this rejection ownyourmindandbodyhealth.com is already connected to your site ownyourmindandbodyhealth.wordpress.com. If you want to connect it to this site instead, we will be happy to help you do that.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    I see that you’ve indeed connected your domain ownyourmindandbodyhealth.com to your WordPress.com site ownyourmindandbodyhealth.wordpress.com. However, to complete the connection and have your domain pointing to your WordPress.com site, you’ll need to update the domain’s name servers. This can be done through your domain provider’s control panel.

    Here are the detailed instructions on how to update the name servers yourself: https://wordpress.com/support/domains/connect-existing-domain/#update-the-name-servers-yourself.

    Also, I wanted to let you know that if you prefer to manage your domain and website from the same dashboard, you are welcome to transfer your domain to us. For more information on this process, please visit: https://en.support.wordpress.com/domains/incoming-domain-transfer/.

    I also noticed that you’ve canceled your plan. Please be aware that this will cause your domain to redirect to your free .wordpress.com address. If you want your custom domain to be the primary address for your site, you’ll need to upgrade to one of our plans.

    If you have any more questions or need further assistance, feel free to reach out. We’re here to help.

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