WordPress offers zero customer support?

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  irebrossiter · Member · Dec 15, 2022 at 5:25 pm

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  What are we paying for, have had a site for years and now its gone with no explanation or notice? Is this a scam?????

  I don’t have a site linked to this WordPress.com account

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  staartmees · Member · Dec 15, 2022 at 5:44 pm

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  we can only help with sites running on the wordpress.com platform. So first things first: what is the URL of your site?

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  staff-zinnia · Staff · Dec 15, 2022 at 6:29 pm

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  Hi irebrossiter –

  I’ll be happy to take a closer look at the site. Please share that URL with me here. When investigating the account you’ve used to contact us, there aren’t any sites connected to it.