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  jamese7c87fe18c · Member · Jul 31, 2024 at 8:35 pm

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  Hi, I host a WP site through a third party provider; Go High Level. Most things are smooth, until I get to site migration. I am aware you guys do not deal with support for third party hosting, but if I could just have some words to help point me in the right direction that would be much appreciated.

  The problem is, every time I try to import a .wpress site file into the All-In-One WP Migration plugin, by either changing the code myself and I even bought that plugins $69 extension to remove the import limit, but I still have this problem. Which is once the site imports and it is successful, I click on anything and my page refreshes and makes me log in again. So I log in with the info I created the account with through Go High Level, and it doesn’t remember me anymore and cannot find my account.

  I’ve done this about 5 times not with a different account each and it seems to be that, that is the exact time the problem happens. The import is successful then it logs me out and forgets that I ever had anything.

  I will most definitely file a support ticket with GHL if you have absolutely no ability to help me, but I just want to contact you because its the WP that is logging me out after the import and not remembering me.

  So it only makes me wonder if maybe its GHL and their version of WP they use that is not compatible with yours or something but thats the deal.

  Thanks, hope you can help.

  Self-declared URL: https://swyubjwped.wpdns.site
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  staff-davidw · Staff · Aug 1, 2024 at 12:36 am

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  Hi there,

  We won’t be able to help with payment issues with a third party site, but if you are trying to import a site, you may want to consider WordPress.com hosting.

  Wwe offer managed hosting, which helps optimize your website for speed, security, and performance. Managed hosting takes care of many technical aspects of your site for you. You would need our Creator plan which costs from $25 a month. 

  For a short time, we are also offering free migration support from your existing WordPress site to WordPress.com! Sign up for a new Creator or Entrepreneur plan and our expert Happiness Engineers will handle the migration for you. You can fill out the form here; https://wordpress.com/support/request-a-free-migration/