WordPress.org to customize my website

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  mrthompson16 · Member · May 1, 2018 at 7:09 pm

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  Hello
  So I recently made my website yesterday and everything was working fine but everytime I try to go into WordPress.org and customize it says my username and email does not exist which is weird because I have the website and everything. Please help I would like to customize my website

  The blog I need help with is: (visible only to logged in users)

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  akumarjain · Staff · May 1, 2018 at 7:13 pm

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  This is the support channel for WordPress.com hosted sites only. Since you are using WordPress.org software, you can contact your web host to regain access to your site. Here is a DIY guide with few alternative methods of retrieving username and password for your site- https://codex.wordpress.org/Resetting_Your_Password

  Support for WordPress.org software sites is offered in the support forums at https://wordpress.org/support/forums/

  WordPress.org and WordPress.com are different in structure and can be confusing. More information about the differences can be found here: https://en.support.wordpress.com/com-vs-org/