WordPress page builder not working in oceanwp theme.

• 

  shoppapillon · Member · Dec 13, 2018 at 12:57 pm

  • Copy link
  • Add topic to favorites

  I recently installed oceanwp theme, with the following plugins.
  Plugins
  Ocean Product Sharing
  Ocean Custom Sidebar
  Ocean Social Sharing
  Ocean Stick Anything
  Contact Form 7
  WooCommerce
  WooCommerce Variation Swatches
  WooCommerce Wishlist
  Custom Sidebars
  Elementor Addons & Templates – Sizzify Lite
  Essential Addons for Elementor
  Premium Addons for Elementor.

  Anytime i try to create a new page (from pages>add new) get a blank page.
  What could be the problem ?

  The blog I need help with is: (visible only to logged in users)

• 

  stefanclin · Member · Dec 13, 2018 at 1:38 pm

  • Copy link

  Hi there!

  Looking at your website papilloninteriors.co.ke I can see this website is not hosted at WordPress.com but a self-hosted WordPress.org website.

  Here are some details about the difference: https://en.support.wordpress.com/com-vs-org/

  Regarding the error you are receiving, please try installing another theme or check the theme compatibility with the current WordPress.org build.

  Additionally you can contact your hosting provider Truehost, maybe they can help you further.

• 

  rahulyadav089 · Member · Dec 13, 2018 at 1:44 pm

  • Copy link

  Disable all Plugins

  You can deactivate your website plugins via FTP. Navigate to the WordPress plugins folder on your hosting account:

  /path_to_your_application/wp-content/plugins

  and rename it (e.g. to plugins.back) so you can deactivate your plugins temporary. After that you can test your website.

  If the website starts working correctly this means that one or more of your plugins are causing the issue. In order to fix it rename the plugins folder from plugins.back/ to plugins/ and open the folder itself. Once you are within this directory you should move one by one the subfolders of each plugin out of the plugins/ folder – then test your application. If the issue is resolved this means that the plugin that you have moved out has been causing all the troubles.

  After the problematic plugin is found check whether it is compatible with your version of WordPress. If you plan to use it contact the plugin’s developers and report the issue.