WordPress password

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  beautyglowgetter · Member · Nov 6, 2019 at 9:41 pm

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  I am from the UK but currently I am in America I am having trouble logging into my wordpress blog. I am using a different laptop to my usual one. I have tried to reset the password but this still has not worked

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  staff-blorbo · Staff · Nov 6, 2019 at 11:20 pm

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  What is the URL of the site you’re trying to access?

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  beautyglowgetter · Member · Nov 7, 2019 at 12:39 am

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  https://beautyglowgetter.com/

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  kokkieh · Staff · Nov 7, 2019 at 4:54 am

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  Hi there,

  Your site is not hosted on WordPress.com, so we cannot help with this. The password for that site has no connection to your WordPress.com account, but is stored in your site’s database on your hosting provider’s servers. We don’t have any access there to help you reset it.

  You can see the password reset instructions for your version of WordPress at https://wordpress.org/support/article/resetting-your-password/

  For more help with this, please post in https://wordpress.org/support/forums or contact your hosting provider instead.