wordpress payment page keeps closing
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Trying to upgrade but wordpress payment page keeps closing….
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using a PC and IPAD – both end up closing the payment screen after inserting Credit Card details.
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I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Thanks, its pretty weird. Two different devices and the same issue. Tried about 3 times on each device. Every time, halfway through entering the CC details the payment screen would self close??
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Hi there,
Have you tried resetting your modem/router, or using a different internet connection?
There is no reason the page would close while you’re adding information, unless you perhaps started adding the info before the page had completely finished loading. Can you please try again and make sure your browser has finished loading the page before doing anything on it?
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