WordPress permission is not getting fixed

  • Unknown's avatar
    bcreator123 · Member ·

    Hello

    I have a wordpress website called brandbrahma.com, I recently migrated this site to MS Azure. I am getting inconsistent permission error from day one and due to this I am unable to update wordpress, theme and plugins.

    I already tried to fix it many times using following commands
    sudo chown -R bitnami:daemon /opt/bitnami/wordpress
    sudo find /opt/bitnami/wordpress -type d -exec chmod 775 {} ;
    sudo find /opt/bitnami/wordpress -type d -exec chmod 775 {} ;
    sudo find /opt/bitnami/wordpress -type f -exec chmod 664 {} ;
    sudo chmod 664 /opt/bitnami/wordpress/wp-config.php
    sudo chmod 640 /opt/bitnami/wordpress/wp-config.php

    But still I that inconsistent permission exists. So, I request you to please look in to this matter and help me resolve this issue.

    Thank You.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    Apologies, but we can’t help with your issue directly because we don’t host your site on our WordPress.com managed hosting.

    To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions. You can learn more about the performance and security benefits of our managed hosting here: https://wordpress.com/hosting/

    Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at your current provider. As a result, we do not have access to your site and are not familiar with the source of your issue.

    You definitely have the option to move your site to us so we can provide in-house help, and we offer a migration plugin that will help you move your site to our managed hosting in just a few clicks.

    WP
    Import a Website » Import using Move to WordPress.com
    in WordPress.com Support
    3 min read
    Use the Move to WordPress.com plugin to migrate a self-hosted WordPress site to WordPress.com. Follow the steps in this guide to import your site (including your content, media, plugins, and theme) directly from your wp-admin dashboard. Prerequisites To follow the steps in this guide, you will need: Your source site: a WordPress site with any other hosting provider (referred to as a se

    Unfortunately though, as it stands now, we are not able to help since it is hosted elsewhere. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting

    The folks in that forum are more familiar with these kinds of issues and are in the best position to help.

    Thanks!

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