WordPress Plans pricing appearing in USD$ rather than local currency.
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Hello WordPress Team,
I am making the site in India using WordPress.
When I go on the upgrade page to buy a plan the pricing appearing in USD, not in INR (Indian Currency) I am not able to find a way to change it.
Well if I log in through Admin, The pricing appearing in Local Indian Currency but while purchasing it, it refused all the Master & Visa (Debit & Credit cards)Need urgent help in this.
Thank you.Site: (email visible only to moderators and staff).
WP.com: Yes
Correct account: Yes -
Hello there,
I’ve just updated the currency of the account to INR – you should see this upon refresh.
Can you tell me if you’re able to make a purchase please?
Many thanks.
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Hi, I really appreciated your response. But it still shows in USD, I tried refreshed and log in again but no change.
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Hello there,
Weird – that didn’t seem to stick. I’ve just made that change again. May I ask you to check if you’re seeing that ok?
Many thanks.
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Hello,
Thanks a lot. It’s fixed.
Now it’s showing a local currency ‘INR’. I will try to make a purchase, if there’s an issue in purchasing will get back to you.Thank you once again.
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Hello,
I have tried using Master/Visa Credit & Debit cards.
Every time it says ” The transaction is declined. Please use another card”Even I am not able to add any other Payment Method like “Google Pay”
It is quite frustrating that on every single step I need assistance. The process should be smooth and user-friendly.
Kindly look into this.
Thanks in advance. -
Hi there,
I know we have a lot of problems with the Bank of India blocking international purchases, including purchases on WordPress.com. I would contact your bank to confirm they are not blocking the payment, and if they are, ask them to allow this purchase to go through?
Thanks,
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1. How is that gonna work?
2. So every time I do payment from a new bank I will have to contact a bank to allow a purchase?
3. There’s another payment option through “Google Pay”
4. In the “Payment Method” Section there’s no option appearing to change to any other payment methods. Cant that fixes it…?
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Hi there,
I am not sure how the process works for the bank, but I believe that once they lift the block any successive payment attempts should go through – I would discuss that with the bank to confirm.
Yes, Google Pay is an option. With a few exceptions depending on the country you’re from, we also accept major credit cards, PayPal, and Apple Pay. For information on the forms of payment we do accept, please visit:
Thanks,
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Hi there!
Please contact the bank.
Just to clarify, you will need to contact the bank with the details of this payment. We can’t contact them for you.
Also, enable Google Pay option in “Payment Methods”
The payment methods do not need to be manually enabled by us. If you don’t see a particular payment method when you’re on the checkout page, that method is not supported in the country you’re in.
Our suggestion at this point is to contact your credit card issuer/bank to see why the transactions may be failing and trying to pay with the card again after they’ve potentially unblocked the card for future payments to WordPress.com.
Regards
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