WordPress plugin

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  brunavalls89 · Member · Sep 25, 2022 at 7:35 am

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  Hi! I need to install a wordpress plugin in my website but I can’t as ‘the uploaded file exceeds the upload_max_filesize directive in php.ini’. It seems that the plugin size is 3.1MB. Anyone could help me?

  Thanks a lot!

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  amiteshg93 · Member · Sep 25, 2022 at 7:57 am

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  Hi there,

  Please provide us with the URL of the website you’re referring to so that we can point you in the right direction.

  Thank You! :)

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  brunavalls89 · Member · Sep 25, 2022 at 8:16 am

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  Hi there,

  The URL of the website is http://brunavalls.com/.

  Thank you very much!

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  amiteshg93 · Member · Sep 25, 2022 at 8:27 am

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  Hi there,

  http://brunavalls.com uses open-source WordPress software (from WordPress.org), whereas this forum deals with sites hosted through WordPress.com.

  The WordPress.com and WordPress.org sites are completely different: https://wordpress.com/support/com-vs-org

  To get help with your issues, you may want to try posting your question at the WordPress.org support forum: https://wordpress.org/support/forums
  Or else you can reach plugin support directly too.

  Hope this helps! :)

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  brunavalls89 · Member · Sep 25, 2022 at 9:06 am

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  Thank you!

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  brunavalls89 · Member · Sep 25, 2022 at 9:22 am

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  I don’t know why but I can’t access to https://wordpress.org/support/forums, so I am not able to write a post in their forum :'(

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  justjennifer · Member · Sep 25, 2022 at 10:00 am

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  Hi there, you might want to check with your hosting provider’s support about this, in case they have any limitations. Alternatively, you might check with the plugin author directly.

  Since WordPress.org and WordPress.com are entirely separate entities, in order to post a question in the ORG forums, you would need to create an account there, if you don’t already have one. You can do that from the Register link in the top right corner of the page at https://wordpress.org/support/forums

  Because your site isn’t hosted here, we can only point you to the folks that can help.