WordPress plugin update crash

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  aolah415 · Member · Aug 15, 2020 at 10:52 pm

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  Dear WP!

  My site collapsed during Thirve Lead plugin update:
  I changed the setup you suggested.

  Debug report:
  ‘Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; Blogger_Importer has a deprecated constructor in /home/stilusos/legyasajatidealod.hu/wp-content/plugins/blogger-importer/blogger-importer.php on line 44

  Warning: require_once(/home/stilusos/legyasajatidealod.hu/wp-content/plugins/thrive-leads/inc/constants.php): failed to open stream: No such file or directory in /home/stilusos/legyasajatidealod.hu/wp-content/plugins/thrive-leads/start.php on line 6

  Fatal error: require_once(): Failed opening required ‘/home/stilusos/legyasajatidealod.hu/wp-content/plugins/thrive-leads/inc/constants.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in /home/stilusos/legyasajatidealod.hu/wp-content/plugins/thrive-leads/start.php on line 6′

  Can you help me asap.

  Thank you
  Anikó Oláh

• 

  staff-mckluskey · Staff · Aug 16, 2020 at 3:57 pm

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  Hi Anikó,

  I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so we can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.