WordPress Premium Charge

  • Unknown's avatar

    I was charged $99 for the WordPress Premium, but dont’ see it in my billing history. Realized I didn’t need it, didn’t see it in my upgrades or billing history so I assumed I wasn’t charged. Looking at my credit card bill and see that I’m charged. Is there a way I can get this refunded?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Provided you are logged in under the same username account that purchased the upgrades, you can disable auto-renew Dashboard > Store > My Upgrades > Disable auto-renew

    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
    Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
    http://en.support.wordpress.com/upgrades/#refunds
    Note: It takes from 1 – 2 weeks for the refund to be received.

  • Unknown's avatar

    awesome, thanks! I forgot i had created a new account to try and build a website. I ended up downloading the WP files and added it my ftp server and I totally forgot about that new account. life saver indeed!

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