WordPress ‘recovery mode’

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  ypersoul · Member · Oct 3, 2021 at 10:05 am

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  I have a problem with my web site to access my dashboard normally, I need a new link to access WordPress ‘recovery mode’ to find the source of the problem.

  Thank you.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  amirudra789 · Member · Oct 3, 2021 at 12:09 pm

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  hello

  Could you please share your site URL in question so we can guide you in the right direction?

  Regards:

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  ypersoul · Member · Oct 3, 2021 at 12:16 pm

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  Yes, http://www.newprefa.com
  Thank you

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  amirudra789 · Member · Oct 4, 2021 at 2:13 am

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  Hello

  I see your site is hosted by a third-party registrar, You are in the wrong forum you should ask the above query in the WordPress.org forum. Please visit this link here http://wordpress.org/support to post to those forums and generate a ticket.

  These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  PS: Please try disabling all the plugins and check if it resolves the issue

  Regards:

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  ypersoul · Member · Oct 5, 2021 at 8:40 am

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  Thank you