WordPress Refund

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  victhorebuz · Member · Apr 25, 2020 at 7:37 am

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  Please I cancelled my registration for a domain hosting of my blog (Victorebuz.com) but have not been refunded. Please let me know updates on this, thank you.

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  fstat · Staff · Apr 25, 2020 at 6:41 pm

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  Hi there,

  I can see we issued a refund on April 19th. You can see a receipt for the refund here:

  https://wordpress.com/me/purchases/billing/

  Please note that refunds usually take about 10 business days to appear in your account.

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  victhorebuz · Member · Apr 30, 2020 at 3:24 pm

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  Okay thank you. I have not yet seen the refund on my account as of 30Apr 2020. Do keep me posted on this. Thank you

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  supernovia · Staff · Apr 30, 2020 at 7:33 pm

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  Hi, have you contacted your bank about this? The refund is showing as complete on our end, so if it’s still not showing up there it may be a routing issue with your bank. If they cannot find it we can provide the ARN privately.

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  victhorebuz · Member · Apr 30, 2020 at 10:55 pm

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  Okay please mail the ARN to this email address (email visible only to moderators and staff). thanks for your assistance

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  victhorebuz · Member · Apr 30, 2020 at 11:19 pm

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  Please mail me the ARN so I can forward to my bank. Thank you.

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  kokkieh · Staff · May 1, 2020 at 6:02 am

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  We’ve emailed you the ARN at the email address on file for your account.