WordPress Renew Domain

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  mike33jc · Member · Nov 10, 2020 at 8:45 pm

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  Hello,

  I’m trying to figure out how I can renew my domain? I’ve been paying $18/annually for the domain. However, when I try to renew the domain I only get a choice of $4/month or $8/month. Can someone please help me? I’ve had an account with WordPress since 2015. Thank you!

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  staff-totoro · Staff · Nov 10, 2020 at 9:13 pm

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  Hi there,

  I do not see any upgrades under your @mike33jc WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/.

  Is it possible you made your purchase under a different login? What is the URL of the site associated with the upgrade you are needing help with? Happy to check in our system so we can take a closer look.