WordPress said I don’t have any active subscriptions?
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I bought the yearly plan in January but I could not find the receipt in email and when I log in it says I don’t have any current subscription!
The worst part is that WordPress doesn’t offer any support live chat, or email support for free users, in which I’m not!
WTF!
WP.com: Unknown
Jetpack: Yes
Correct account: UnknownThe blog I need help with is: (visible only to logged in users)
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I chatted with Bluehost they said the server is down but it should not have anything to do with WordPress subscriptions!
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Also, the original is karryzee.co but I don’t know why it shows karryzee.com everytime I tried to login, issue started 2 weeks ago.
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Hi there,
Looks like your hosting subscription is with Bluehost and not with us (WordPress.com). So, you should reach out to Bluehost for support.
If the issue you have is related to your WordPress installation, then you can seek further help in the WordPress.org forums:
https://wordpress.org/support/forums/
WordPress.com and the WordPress software are two different things, and you can learn more about the differences here:
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