WordPress says I have no site, yet I was charged for a renewal!!

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  eneidacanev · Member · May 12, 2021 at 3:18 pm

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  I was billed for another year of a domain I no longer want. I try to log in and am told I have no sites or purchases. ???? I need this canceled so how do I find the account??

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  supernovia · Staff · May 12, 2021 at 4:52 pm

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  Hi @eneidacanev, my guess is that you’ve got another account. Can you log out and log in with the account associated with that site? It should be the email address that gets renewal reminders and what not.

  Then go to https://wordpress.com/me/purchases to manage your subscription, or you can contact us here.