WordPress says i have not created a website when i have

  • Unknown's avatar
    footballshirtsgalore · Member ·

    I was designing my website but once i logged off it would not let me re log in to wordpress or elementor saying that i do not have an account, I have searched on google and the website I began designing still exists to the point i left it, but know when i do manage to sign into wordpress it tells me i have not created a site with them yet…

    Site: footballshirtsgalore.co.uk.
    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • csabarakasz · Staff ·

    Hi there,

    At what address are you trying to log in? Thank you for the additional information.

    Please note that the footballshirtsgalore.co.uk website is not hosted on WordPress.com servers and was built with the self-hosted version of WordPress, often called WordPress.org. These are two entirely different companies.

  • Unknown's avatar
    helper-heroponriki · Member ·

    @footballshirtsgalore

    As @csabarakasz stated, your site is not hosted here at WordPress.com, but I can try to point you in the right direction.

    For your site, your login page can be found here:

    http://footballshirtsgalore.co.uk/wp-login.php

    If you still have trouble, you should reach out to your host for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you with this issue.

    Hope that helps!

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