wordpress says my email is non existant

  • Unknown's avatar
    gooutdoormore · Member ·

    i am using hostinger and when i click the wordpress button it asks me to sign in. I try and it says there is no email registered with them. I have successfully restored my backup from yesterday and i still cant get in.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    Please contact Hostinger support directly for help with this. As they’re your hosting provider, they’re the only people with the access needed to help here.

    For general help with the version of WordPress you’re using, you can post in the WordPress.org forums – the community there are the people who make the open source WordPress software:

    https://wordpress.org/support/forums

    The forum you posted to here is for another hosting provider, WordPress.com. Your site is connected to us via the Jetpack plugin, but it’s not hosted with us, so we have no control over your database or server, and we cannot help in this case.

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