WordPress site

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  auriemmadesign · Member · Apr 5, 2021 at 5:46 pm

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  I can’t get into my account

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  austinsangs · Member · Apr 5, 2021 at 5:52 pm

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  Hi there,

  What is the URL to the site in question?

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  auriemmadesign · Member · Apr 6, 2021 at 12:31 am

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  http://www.StressFreeRemodeling.com

  I did the wp-admin and a different page comes up and not the backend of the website.

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  staff-totoro · Staff · Apr 6, 2021 at 2:29 am

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  Hi there,

  The site StressFreeRemodeling.com appears to be a self-hosted WordPress (also called “.org”) site hosted on BlueHost Web Hosting, and not a site hosted on our WordPress.com service.

  You can confirm here: https://gwhois.org/StressFreeRemodeling.com+dns

  To clarify, we are not the only providers of WordPress sites, and BlueHost also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

  However, the good news is that as long as you have access to the server control panel through BlueHost, it is always possible to regain access to your self-hosted WordPress site. This WordPress.org Codex article will walk you through it: http://codex.wordpress.org/Resetting_Your_Password

  You can ask BlueHost support for direct assistance in completing the steps in that article; they would be in the best position to help.

  Hope that points you in the right direction!