WordPress site backup

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  hello68b6fb6078 · Member · Sep 14, 2020 at 1:49 pm

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  For some reason automatic backup isn’t backing up the site isha-designs.com that I am working on.

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  staff-mckluskey · Staff · Sep 15, 2020 at 9:42 am

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  Hi there!

  We won’t be able to help you here as your site is hosted on Siteground, not on WordPress.com.
  What service do you use for backups? You may want to contact them directly.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.