WordPress site completely down — white screen of death

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  reeldx · Member · Aug 14, 2018 at 5:11 pm

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  HELP!! Our website is down. We didn’t change anything, maybe a plugin went bad. If I can’t get to the admin page, how do I fix it??

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  dkmyta · Member · Aug 14, 2018 at 6:10 pm

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  Hey there – what is the URL for the website where you are seeing this problem?

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  reeldx · Member · Aug 14, 2018 at 6:15 pm

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  https://www.reeldx.com

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  dkmyta · Member · Aug 14, 2018 at 6:47 pm

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  It looks as though this website is a self-hosted WordPress.org site rather than WordPress.com.

  This forum is designed to help clients hosted by WordPress.com. For more information on the difference between the two please check out this link: https://en.support.wordpress.com/com-vs-org.

  If you are in need of support for your self-hosted website you may be able to find an answer on the WordPress.org support page at the link provided: https://wordpress.org/support/ or as an alternative you may want to contact your hosting provider.

  Hopefully this helps!

  Cheers