WordPress site expired
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We need help reaching someone since our organization’s website has expired. The e-mails were going to an old account and we are now having trouble reaching anyone. Please help!
The blog I need help with is: (visible only to logged in users)
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What is the exact URL starting with http:// of the domain you refer to please?
When we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads. I did that for you. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question
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Allowing a domain to expire
When you allow your domain expire, it then goes through a process that can take several months to complete described at https://en.support.wordpress.com/domains/domain-expiration/. Please read that support doc.If you are in the grace period you will not have to agree to pay a redemption fee set by the domain name registrar that wordpress.COM staff cannot waive.
Otherwise, if you want Staff to try to recover the domain for you then you will have to agree to pay the redemption fee.
This thread is already tagged this thread in the sidebar with modlook for Staff attention so please clarify how you want to proceed.
If you’re logged into the account that is associated with your expired domain, they will look up its status and get in touch with details.
If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into the associated account, and provide the domain URL here.
If you did not register the site under your username account and do not have the required access, then you need to contact the person who registered the account and site under it, and have them act or transfer the site to your username account by using this process. http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
If the login information has been lost go to
https://en.support.wordpress.com/passwords/ -
That URL was purchased from
Registrar: FastDomain Inc. not from WordPress.COM
https://www.whois.com/whois/mwacsm.org -
Hi gyorkosa – That domain is not connected to your account. Have you contacted the domain registrar for this domain already? That’s where you’ll need to go for help with this.
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