WordPress site frozen when editing menus

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  lomjim123 · Member · Jan 13, 2021 at 10:30 am

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  HI there, since November I’ve been having trouble editing my WordPress site.

  I want to edit the primary menu on the site so that I can tidy it up and add new content. However, whenever I get to the ‘edit menu’ option and click ‘Primary Menu’, the whole site freezes and I can’t go any further. Any ideas?
  Site Link: https://theoffsetsmoker.com/best-offset-smokers-under-1000/

  Thank you.

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  kokkieh · Staff · Jan 13, 2021 at 12:22 pm

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  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider. We’re only able to help with sites hosted on our servers at WordPress.com.

  Please ask the WordPress.org community for advice instead. They provide support for the version of WordPress you’re using:

  https://wordpress.org/support/forums