wordpress site hasn't canceled properly & new site isn't listed in admin site

• 

  annahutchens · Member · Nov 3, 2015 at 6:51 am

  • Copy link
  • Add topic to favorites

  Hello,
  I shut down a wordpress site today (greensplendour.wordpress.com) but it doesn’t seem to have deleted properly (check it out here: https://annahutchens.wordpress.com/). How do I get rid of it please?
  I also set up a new site, gardensbyanna.wordpress.com, but it’s not appearing in my admin site so I can’t develop it with content etc. Could someone please help me? In my account I house a site ecrsmarts.wordpress.com which I wish to keep as it’s for business purposes. Thanks so much.

  The blog I need help with is: (visible only to logged in users)

• 

  ariwinokur · Member · Nov 3, 2015 at 9:58 am

  • Copy link

  Your site https://greensplendour.wordpress.com/ is definitely deleted. I can see that when browsing to the site.

  The site https://annahutchens.wordpress.com/ is a different site and still active. You will have to delete it separately.

  Finally, I see that the site https://gardensbyanna.wordpress.com/ is up and running. If you don’t see it when you go to https://wordpress.com/sites, you may be logged in to a different WordPress.com account. Please verify that you are logged in with the same account that you used to create the site.

• 

  annahutchens · Member · Nov 3, 2015 at 10:07 pm

  • Copy link

  Thanks so much for your feedback on this.

  I didn’t know there was an annahutchens.wordpress.com/ site! I’m not sure how I go about deleting it, as it’s not listed when I go into my account (I have only the one account that I’m aware of, and the only site I can access through it is ecrsmarts).

  In my account, there are no links to the gardensbyanna site or the annahutchens site, so I’m unable to delete the latter (or, as mentioned in my first enquiry, develop the gardensbyanna site further).

  Is WordPress able to assist me to disable/delete the annahutchens site from the back-end, and help me access the admin site for gardensbyanna, as I was under the impression that I had set it up under my existing admin account?

  I’m sorry for the hassle. I’m a novice when it comes to WordPress site set up!

• 

  ariwinokur · Member · Nov 4, 2015 at 4:08 pm

  • Copy link

  Since you seem to have created two different WordPress.com accounts, I would recommend completing the Account Recovery Form to see if you can get some assistance on locating and recovering the account that has the admin rights.