WordPress site is down

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  keendigitalmy · Member · Sep 16, 2020 at 9:39 am

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  Hi, I need help.

  My site https://kikkahome.com is down and desperately needs help to access.

  Please.

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  kokkieh · Staff · Sep 17, 2020 at 7:19 am

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  Hi there,

  Your site is working fine on my end. Have you checked if clearing the browser cache, or using a different browser/internet connection helps?

  That said, your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider. We’re only able to help with sites hosted on our servers at WordPress.com.

  Please ask the WordPress.org community for advice instead. They provide support for the version of WordPress you’re using:

  https://wordpress.org/support/forums