WordPress site is painfully slow.

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  maxmediagroup · Member · Jun 7, 2018 at 12:56 pm

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  Our website started running slow 2 days ago. Help! My tech team determined it wasn’t a plugin but the server it’s on. How do we get help from WordPress.com’s technical team to help us?

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  staartmees · Member · Jun 7, 2018 at 1:30 pm

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  What is the URL of your site? We can only help of your site is made on the WordPress.com platform.

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  maxmediagroup · Member · Jun 7, 2018 at 2:13 pm

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  The site address is https://southpondfarms.ca

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  staartmees · Member · Jun 7, 2018 at 2:42 pm

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  Your website is not on the wordpress.com platform but is made with the standalone version of wordpress.org. You’ll find the wordpress.org forum at https://wordpress.org/support/

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  maxmediagroup · Member · Jun 7, 2018 at 3:44 pm

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  Thank you. The owner told us it was hosted on your platform. My apologies if that is not the case.