WordPress site linked to wrong account

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  zsnnne · Member · Jul 5, 2017 at 10:23 pm

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  I created a new WordPress site for business. For some reason, I was logged into another WordPress account, and now this website is linked to a user name I did not want to associate the new site with. Can I disconnect them?

  The blog I need help with is: (visible only to logged in users)

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  akumarjain · Staff · Jul 5, 2017 at 10:33 pm

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  kaleidoscopia.ca is using self-hosted WordPress.org on reclaimhosting.com servers. You must be using JetPack plugin to connect it with a WordPress.com account.

  You can login to your site from http://kaleidoscopia.ca/wp-login.php and disconnect the JetPack plugin. Once you disconnect your website and WordPress.com, you can connect both again to the correct WordPress.com account.

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  timethief · Member · Jul 5, 2017 at 11:09 pm

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  Just a brief and hopefully helpful note that maybe useful to those who use tag search that our support page also provides instructions on how to disconnect JetPack sites at https://en.support.wordpress.com/disconnect-jetpack-sites/

  wordpress.org support
  The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

  re: Jetpack support
  Some Jetpack solutions are here http://jetpack.me/support/
  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  However, if you can’t find help at either one then you can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

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  zsnnne · Member · Jul 5, 2017 at 11:45 pm

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  Hi,
  Thank you for your responses.
  I was able to disconnect kaleidoscopia.ca but there is no “Disconnect Site” link on the cabotstreet.wordpress.com. Could I just delete this one? Could I reuse the same name later?

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  akumarjain · Staff · Jul 5, 2017 at 11:50 pm

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  You can’t use the same name later if you delete a site.

  You can’t disconnect a WordPress.com site. If you want, you can move it to another WordPress.com account. See the guide page at https://en.support.wordpress.com/transfer-a-domain-to-another-wordpress-com-account/