WordPress site not loading to edit

  • Unknown's avatar
    dreambodysculpting · Member ·

    My WordPress site isn’t loading so I can edit it. I use Elemantor pro as my theme builder.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    Thank you for reaching out to the WordPress.com support forum. I understand that you’re facing issues with your WordPress site, that’s hosted with a different provider, and that you use Elementor Pro as your theme builder.

    However, since your site is not hosted on WordPress.com’s managed hosting, our ability to investigate and assist directly is limited. WordPress.com’s managed hosting offers a suite of specialized features, dedicated support, and a tailored WordPress experience. To learn more about what our hosting offers, you can visit: https://wordpress.com/hosting/

    If you’re considering a smoother experience and dedicated support, we offer an option for you to move to our hosting platform with ease. We have an easy-to-use migration plugin that can assist you in this transition. For detailed guidance on how to use this migration plugin, please check out the link below:

    WP
    Import a Website » Import using Move to WordPress.com
    in WordPress.com Support
    3 min read
    Use the Move to WordPress.com plugin to migrate a self-hosted WordPress site to WordPress.com. Follow the steps in this guide to import your site (including your content, media, plugins, and theme) directly from your wp-admin dashboard. Prerequisites To follow the steps in this guide, you will need: Your source site: a WordPress site with any other hosting provider (referred to as a se

    That said, I understand you still need assistance. Since you’re using the free, open-source version of WordPress, which is what your host uses for your site, you can seek help from the community support forums dedicated to this version of WordPress. The community over there is extensive and knowledgeable, and they are in the best position to help you with troubleshooting. You can ask your questions and describe your issues at https://wordpress.org/support/forum/how-to-and-troubleshooting/

    I hope this provides some direction. Best of luck with your site, and if you have any other questions or decide to migrate to our managed hosting, don’t hesitate to reach out.

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