WordPress software errors

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  christopherfotobook · Member · Dec 18, 2020 at 6:23 am

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  Thanks to some helpful explanation from kokkieh I now know that wordpress thinks I am using the wrong credentials for log in. But I have been using the updated email address and passwords to log in to my admin site and still wordpress would not let me.

  Jetpack appears to be disconnected from my site so I cannot make changes on that for now. Any ideas how I fix all these problems?

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Dec 18, 2020 at 8:18 am

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  Please stop creating new threads about this issue. If you have any further questions, you can ask them in the thread where we’re already helping you at https://wordpress.com/forums/topic/jetpack-has-blocked-my-ip-address/

  That said, you need to contact your hosting provider for help. WordPress.com is not your hosting provider, and we cannot help you access your site as we don’t have any control over it.

  Contact support at GoDaddy.com, who is your hosting provider for that site, and if they can’t help you, you can ask for advice in the WordPress.ORG forums at https://wordpress.org/support/forums/ that provide support for the open source WordPress software you’re using for that site.