WordPress staff

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  trowergareth · Member · Jan 7, 2021 at 8:00 pm

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  Is it impossible to talk to an actual person from WP who can help me with something the community can’t?

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  themagicrobot · Member · Jan 7, 2021 at 8:26 pm

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  You can add the tag modlook to the right to get a response from a member of WordPress.com staff here. You can get email and Livechat support directly with staff but realise you do need to have a paid site hosted here at WordPress.com in the first place for that.

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  staff-blorbo · Staff · Jan 7, 2021 at 8:26 pm

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  We’re here to. :)

  Forum support is offered to all users on our free plan. Customers with paid plans get access to email support, and customers on the Premium or higher plans get access to live chat support: https://wordpress.com/pricing/