wordpress stats problem

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  madhusoodan · Member · Nov 26, 2011 at 11:22 am

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  Hi I have problem with wordpress stats plugin.

  I see many users using this site from my cpanel visitors but it always displays 0 count on stats please help..

  The blog I need help with is: (visible only to logged in users)

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  supportbot · Member · Nov 26, 2011 at 11:22 am

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  The blog you specified at http://www.bookspar.com does not appear to be hosted at WordPress.com.

  This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you’ll find help at the WordPress.org forums.

  If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

  If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.

  This is an automated message.

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  marjelleblogt · Member · Dec 5, 2011 at 9:54 pm

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  The past few weeks I’ve noticed something strange happening with my stats: a few times when I clicked on the Refresh-button the actual number of daily views went down instead of up (ie from 59 to 58 and so on).
  I then also saw that the total number of views (from the first day my blog was online) was all of the sudden a lot less then what was initially stated. I didn’t note the exact figures and forgot to report it, but when today again I saw the number decrease after refreshing I’m wondering how this can be…

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  timethief · Member · Dec 5, 2011 at 10:22 pm

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  @madhusoodan
  These are relevant links for your WordPress.org install stats plugin issue:
  JetPack FAQs
  JetPack support page
  JetPack support tickets

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  timethief · Member · Dec 5, 2011 at 10:25 pm

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  @marjelleblogt
  I’m sorry but we Volunteers answering support questions on this peer support forum can’t hep with stats accuracy issues — only Staff can. Please contact Staff and ask for clarification.

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  marjelleblogt · Member · Dec 6, 2011 at 12:32 pm

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  Thanks for your link.

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  auxclass · Member · Dec 6, 2011 at 2:38 pm

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  WordPress.COM uses multiple servers to hold your information, they are not all updated at the same instant so you can have data from one server one time and a different server on the next refresh. Checking stats too often can result in severe anxiety – also the count over the long term ends up with the correct number – you are just seeing a caching issue –

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  marjelleblogt · Member · Dec 7, 2011 at 2:28 pm

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  Okay, I understand, thanks for the information.

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  auxclass · Member · Dec 7, 2011 at 3:09 pm

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  You be welcome