WordPress stole our domain name that we paid for

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  stenetransportation · Member · May 10, 2025 at 1:23 am

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  We paid for a domain name through wordpress – we are moving our website to wix, and they have completely removed all access to our domain name – We have access to the receipt and that is it. How do we get access to this?

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-imahappyengineer · Staff · May 10, 2025 at 11:09 am

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  Hello @stenetransportation,

  We’re sorry to hear about the issue you had with the domain name.

  We sent you an email directly to get more information about that domain name and assist you further.

  Please check and we can continue through email.