WordPress support staff abandoned me
-
Hi! I had a problem with my account and began to correspond with WordPress support staff but after a few initial suggestions the person I was corresponding with stopped responding. It has now been several days without a peep. Can somebody else contact me and resume helping me with my problem?
best
James
The blog I need help with is: (visible only to logged in users)
-
Howdy James!
You could Post the details of the problem you are facing here, we should be able to assist you further. Just make sure you provide details, also here is a document to help you your best way to get help is
Getting Help in WordPress
Hope this helps to, let us know for any further assistance..! -
Thanks for your reply. Previously I did share the problem in this forum — the comment is in my profile history — but it is not something that can be dealt with here. I really need to resume email correspondence.
best
J
-
Hi J!
I just had a look at it. I could see the last thread, this thread is also tagged to Admin, someone will revert you back soon.
Thank you for being patient..! -
Hi there,
If you send repeated follow up emails like you’ve been doing with Liz, every new email you send moves your ticket to the bottom of the queue, meaning we take longer to get to it. When you’ve sent a message, it’s better to wait patiently for us to get to it.
I’ll follow up with you in your existing email ticket. I’m closing this thread so we don’t have any further duplication.
- The topic ‘WordPress support staff abandoned me’ is closed to new replies.
WordPress.com Forums 