WordPress tokens/Stripe

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  chrishon143511748 · Member · Jul 28, 2018 at 12:02 pm

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  I’m having a problem with some order failing because Stripe isn’t able to receive the tokens from WordPress. Some orders go thru fine and others don’t. I take care of all updates frequently and still have problems. I know their credit cards are fine.

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  torres126 · Member · Jul 28, 2018 at 12:03 pm

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  Hi there, what is the URL of your website?

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  chrishon143511748 · Member · Jul 28, 2018 at 12:10 pm

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  http://www.LoveCorkScrew.com

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  torres126 · Member · Jul 28, 2018 at 12:35 pm

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  Hi,

  It appears that your website uses the self-hosted version of WordPress rather than WordPress.com, which is what this forum is designed to help with. Note the difference here: https://en.support.wordpress.com/com-vs-org/

  You may be able to find help here: https://wordpress.org/support/ or alternatively contact your hosting provider.

  Hope this gets fixed soon!

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  chrishon143511748 · Member · Jul 28, 2018 at 12:37 pm

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  Ok thank you