WordPress took $48 out of my account and I need a refund.

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  angelena99911 · Member · Apr 23, 2019 at 10:01 pm

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  Please refund my $48 back
  Receipt ID: [redacted]
  Transaction ID: [redacted]

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  kruttikapatil · Member · Apr 24, 2019 at 6:50 am

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  Hi there,

  Please do not post any sensitive or personal information here. This is a public forum. Also please share your site URL.

  I have added MODLOOK to this thread so staff can help you with this issue.
  Please keep patience while someone from support staff gets back to you.

  https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Thanks!

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  kokkieh · Staff · Apr 24, 2019 at 7:27 am

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  Hi there,

  That payment is for the renewal of a Personal Plan on the site, radiancedesignshop.com which belongs to a completely different WordPress.com account than the one you’re using to post here.

  We have already refunded this charge via a support chat started by that account.