WordPress update caused me to lose all changes in website

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  melissacolouringbooks · Member · Mar 16, 2022 at 7:48 am

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  Hi there,
  I received an email that WordPress updated automatically to WordPress 5.9.2. Now my site has gone clear, nothing which I have put in is there. Please help urgently.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  stevenlinx · Member · Mar 16, 2022 at 9:05 am

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  Hi there,

  Can you confirm if you’re on WordPress.com by providing a URL?

  Thanks.

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  staff-sheva · Staff · Mar 16, 2022 at 4:16 pm

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  Hi @melissacolouringbooks,

  I’m afraid that we can’t help directly because your renewmecounselling.co.za site is not with WordPress.com managed hosting. As such, we don’t have the ability to take a closer look at your site.

  Instead, your host uses open-source WordPress.org software, which differs from what we offer here on WordPress.com.

  The good news though is that help is available in the WordPress.org forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  Otherwise, you may want to contact your host for further support.

  I hope that points you in the right direction.