WordPress update destroyed my site

  • Unknown's avatar
    halmasonberg · Member ·

    My business site uses Cyberchimps Business-Lite theme. Since WordPress updated, the entire structure of that theme collapsed. I had my host restore original settings back to a December 2015 version. That brought back the structure, but all of my widgets and their information are completely gone. AND I cannot access my dashboard or make any changes without upgrading to the new version of WordPress again. Which, I’m assuming, will destroy the structure again.

    This is my business site and every day it’s down I’m losing money.

    Please Help. :)

  • Unknown's avatar
    auxclass · Member ·

    You did not give a URL that you need help with – however from information you did provide

    The site you are asking about does not seem to be hosted on WordPress.COM so you need to make friends over at WordPress.ORG the keepers of the software you are using.

    https://en.forums.wordpress.com/topic/7-things-to-know-before-posting-in-wordpresscom-forums?replies=1

    This site is for support of sites hosted on WordPress.COM. You should address your questions to WordPress.ORG the keepers of the software you are using: http://wordpress.org/support/

    The forum at WordPress.ORG is not connected to WordPress.COM so you will need to open an account at .ORG if you do not already have one. You may use the same email at WordPress.ORG as you do at WordPress.COM.

    For more on the difference: http://support.wordpress.com/com-vs-org/

    If you are asking for help with a WordPress.COM site then we need a link to that site to give you accurate help.

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