wordpress update showing lower version

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  andrewbrianancheta · Member · Nov 25, 2022 at 6:57 am

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  Hi,

  On our worpress update page its showing this

  You can update from WordPress 5.9.5 to WordPress 5.4.2 manually:

  And when we click we get whitescreen.

  Thanks

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  amiteshg93 · Member · Nov 25, 2022 at 10:22 am

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  Hi there,

  Please provide us with the URL of the website you’re referring to so that we can point you in the right direction.

  Thank You! :)

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  andrewbrianancheta · Member · Nov 25, 2022 at 11:43 am

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  hi,

  here is our staging https://woocommerce-394886-3059039.cloudwaysapps.com/

  thanks

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  amiteshg93 · Member · Nov 29, 2022 at 3:54 pm

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  Hello there,

  This forum provides support for WordPress.com-hosted sites.

  The WordPress.com and WordPress.org sites are completely different: https://wordpress.com/support/com-vs-org

  To get help with your issues, you may want to try posting your question at the WordPress.org support forum: https://wordpress.org/support/forums

  In case you have questions about the WooCommerce plugin, please visit their support forum:
  https://wordpress.org/support/plugin/woocommerce

  Hope this helps! :)