WordPress vs Gravatar account

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  timelordx · Member · Feb 4, 2016 at 12:45 am

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  I’m trying to log into my Gravatar account, but I’ve run into some issues.

  I still have my old Gravatar account’s login and password, and I also have my WordPress account’s login and password.

  Unfortunately, Gravatar account has the same login/username as WordPress account (at the time I created them they were separate services). Obviously my original Gravatar account still works, because it serves proper avatars, but I cannot log into it anymore.

  Every time I try to go to Gravatar site and log in, I get the following error message:

  “Unable to get your user details from WordPress.com.”

  And here I’m stuck. What are my options to either log in to my Gravatar account, or merge it with WordPress account? The question is more about “how”.

  Thanks for any help.

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  andrewspittle · Staff · Feb 4, 2016 at 1:10 am

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  Sorry about that; was an error on our side. All fixed now. :)

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  timelordx · Member · Feb 4, 2016 at 1:14 am

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  Awesome! :) It works as expected, and both accounts are actually linked now.

  I really appreciate your prompt response.

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  andrewspittle · Staff · Feb 4, 2016 at 1:15 am

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  You’re welcome. Glad we got it fixed up!