WordPress Website Builder – Team member Widget

  • Unknown's avatar
    robert4475807ebc · Member ·

    Hi, we use wordpress website builder and yellow pencil CSS editor for our webpage. On our team page the team member widget no longer shows the bio pop-up when hovering over it. If you could help me troubleshoot that would be awesome!

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • supernovia · Staff ·

    Hey there @robert4475807ebc! Your site isn’t hosted our managed services and I can’t see the administrative side of your site.

    I’d recommend getting in touch with support for the site builder plugin you’re using for bio pop-ups, or maybe reach out to support for your theme.

    If you need more help with your WordPress installation, you’ll want to be sure to use the forums for the free, DIY WordPress code instead, as these forums are primarily for our free-tier hosting.

    Here’s an overview of our services vs the DIY software, but in short, we provide hosting, maintenance, security, support, and spam filtering, as well as real-time backups depending on the plan you use. If you’re interested in moving your site here, let us know your goals with your site and any questions you have. We can confirm the best plan for your case and recommend your next steps.

    Cheers!

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