WordPress website down

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  zahrakaelyn · Member · Feb 28, 2021 at 3:42 pm

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  URGENT, I tried to ask my website and I cant ask my website or admin/control panel and am getting a 403 code, please can you help, what is the issue here? http://www.zahrabryan.com
  I cant even access my control panel

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  staff-doublebassd · Staff · Feb 28, 2021 at 9:33 pm

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  Hi there,

  I checked your site and although your site is connected to WordPress.com via Jetpack, it is using the open-source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums

  These forums are for WordPress.com-hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would also reach out to your site host for help.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!