WordPress Website not appearing

• 

  xelramos · Member · Jun 1, 2024 at 12:04 pm

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  Hello Support Team,

  I’m encountering an issue with the website https://legacyrecruiting.com
  https://legacyrecruiting.com/wp-admin

  Although I have installed a WordPress site using Cpanel (installatron), I am unable to access the WP admin as it indicates ‘file not found’ (please refer to the attached screenshot). Moreover, the website is displaying a different page instead of the intended WordPress page.

  Could you kindly assist me in resolving this issue? Thank you very much for your help!

  Self-declared URL: https://legacyrecruiting.com/
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to moderators and staff)

• 

  w32kazedetodo · Staff · Jun 6, 2024 at 2:46 pm

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  Hi there!

  From what you mention it seems you haven’t been able to access WordPress since its installation. The screenshot hasn’t been added correctly to the message so we would need more details regarding the issue, however, everything seems to point to a faulty installation. These are the steps you can take to check it:

  • Access your file manager through cPanel or an FTP client.
  • Navigate to the root directory where you installed WordPress (usually public_html or a subdirectory within it).
  • Check for WordPress files such as wp-config.php, and the folders wp-content, wp-admin, and wp-includes.

  That being said, I see your site is hosted with Epik Hosting / AWS EC2 (us-east-1) rather than WordPress.com so I can only share some general guidelines and recommendations since we’re not able to access the site. Take into account that by migrating your site with us you can enjoy our hands-on specialized WordPress support which could further help you with situations like this one and way more.

  If this might be something you would be interested in, don’t hesitate to answer the thread :)