WordPress website not connected to wordpress

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  dreamcatchermkt · Member · Sep 23, 2018 at 4:45 pm

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  Hello,

  I have being building an ecommerce website on wordpress for the past 6 months, the website is almost ready and when I went to connect woocommerce (which I though I had already installed) my accounts on both wordpress and woocommerce are not showing my website connected to my account. But the website is already running.

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  gemmacevans · Member · Sep 24, 2018 at 11:34 am

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  Hi valesbc,

  The account you are contacting us from hasn’t created any sites on WordPress.com. If you using WooCommerce with a Business plan, please log in to the WordPress.com account that was purchased through and contact us here:

  https://wordpress.com/help/contact/

  If not, there should be an option to open a support ticket from the dashboard in your WooCommerce account. Without a paid upgrade, support is available in the WooCommerce forums on WordPress.org:

  https://wordpress.org/support/plugin/woocommerce

  Please let me know if you have any questions.